Privacy Policy


Privacy Policy

If you’ve contacted Golftripz or made a booking/enquiry with Golftripz, it is understood that you’ve read the Privacy Policy and have accepted them. We take privacy of our customers & their data very seriously and have to the best of our ability tried to ensure that there are no privacy concerns while using our services.

INFORMATION PROVIDED:

We may request for personal information including your name, email address, passport details, bank details, postal address, contact numbers, insurance details and charge card numbers for purposes pertaining to the completion of our services, correspondence and providing you with information regarding our services in the future.

COLLECTION OF INFORMATION:

We may collect, use, disclose, transfer and store any information you enter on our website or give us through various means, including telephone calls, emails, online messaging platforms, enquiries or bookings at our sales office, SMS, fax, post, and any platforms used by the company from time to time (collectively the "Platforms"). The information which we collect includes information that can identify you ("Personal Data"), including, but not limited to, your name, contact numbers, postal and email addresses, contact preferences, and, if you make a reservation with us, your payment information. We may also request you to provide us with information on your travel preferences, referrals, the loyalty, frequent flyer and/or car rental programmes which you participate in, and feedback, testimonials, photographs and videos of the trip which you booked with us (together with the Personal Data collectively referred to as the "Personal Information"). You are not required to provide the Personal Information that we have requested, and if you choose not to provide the requested Personal Information, we may be prevented from providing certain products or services to you.

When you make a reservation with us on behalf of a travel companion or another person, we will request for the Personal Information of that individual. You should obtain the consent of such other individuals prior to providing their Personal Information to us. Any request to view or change their Personal Information provided in relation to the reservation which you have made can only be made through you or your account with us.

We may request Personal Information relating to you through surveys or contests which we conduct from time to time on our various platforms. Participation in these surveys or contests is completely voluntary and you have a choice as to whether or not to provide the Personal Information we have requested through the survey or contest. Personal Information collected through surveys will be used for the purposes of monitoring or improving the use and satisfaction of our services. Personal Information collected through contests will be used to notify winners and award prizes.

Your telephone calls, online messaging calls with us may be recorded or monitored for the purposes of quality control and staff training. Any Personal Information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

USAGE OF INFORMATION PROVIDED:

We do not sell, rent or misuse the information that is provided to us by the users.  We do not disclose personal information to any third party without consent unless when required by statutory norms and procedures.

We may use information in the following ways:

  • For the purposes for which you specifically provided the information.
  • Provide information to third party suppliers, tour operators, service providers for the purpose of completing the service you’ve booked for or enquired for
  • Sending e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
  • To contact you on online messaging services such as Whatsapp / LINE / WeChat / Telegram / Viber / Facebook / Instagram and other such platforms for the purpose of your booking requirement or to send you notifications on our new or existing products, special offers and so on.
  • To receive feedback on the services / products provided to you
  • To enhance existing features or develop new features, products and services.
  • To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.

UNSUBSCRIBE:

Users who wish to no longer receive our newsletter / promotional emails may click on a link named “Unsubscribe” which is embedded in promotional emails sent in order to not receive future messages. You can also contact us directly by writing to info@golftripz.com to stop receiving any marketing communication from us via email / online messaging / phone.

PHOTOGRAPHS & VIDEOS:

During the course of the trips booked or events conducted by Golftripz, we may take photographs and videos of you and others travelling in the group. These snippets may be used for promotional offers, to post on social media such as Facebook / Instagram / Youtube and so on. If you do not wish to have your photos published, please write to us with the details including the platform, image specifics and other info and we’ll have the same removed.

SECURITY OF THE INFORMATION:

Any information provided to us is securely stored and cannot be accessed publicly.

COOKIES:

Cookies may be used on some pages of our site. Cookies are small pieces of data stored on your hard drive that assist us in providing a more customised web site experience. You can choose to refuse or delete cookies by altering your browser preferences.

ANONYMOUS INFORMATION:

We may collect and analyse user-submitted information on an anonymous basis which enable us to enhance and focus the services that we offer. We may also provide or sell this statistical information to third parties, such as our golfing venues. Such data will not include any personally identifiable information.

ANALYTICAL INFORMATION:

We may log and analyse web traffic information, for example to determine numbers of users, or to record numbers entering the site by a particular link or to identify categories of visitor & other demographic data. These statistics would be used to further enhance our online user interface and get targeted information. Log information is anonymous with no personally identifiable information being either obtained or retained.

EXTERNAL LINKS ON WEBSITE:

There are external links on our website. We are not responsible for external websites that link to this Site or which are linked from it. These hyperlinks does not imply any endorsement of the material on such sites or any association with their operators, unless otherwise stated.

THIRD PARTY APPLICATIONS & WEBSITES:

Third Party Applications may be made available on our website such as gadgets, visa processing applications, & links to related services websites. Any information collected by Golftripz will be governed by our privacy policy. Information collected by the third party application provider or website is governed by their privacy policies and Golftripz cannot be held responsible for any violations by these third party service providers.

POLICY MODIFICATIONS:

This Privacy Policy may be changed from time to time. Any changes will be posted here, so be sure to check back periodically.  

CONTACT PERSON:

For any questions on the privacy policy or if you have any queries or complaints, please contact Mr. Madhav Narayan Misra - madhavmisra@golftripz.com.